Back to all

What You Need to Know from Your Tuffy Tire & Auto Service Westerville Service Advisor

April 23, 2023

Westerville drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.

If your service advisor at Tuffy Tire & Auto Service Westerville uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues up front. Ask about payment policies, warranties and, of course, the cost of the work being done.

It helps to understand basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns about cost, negotiate your limits before service is done. Don't be afraid to ask your service advisor for auto advice on how to keep your vehicle on the road within your budget. He can help you prioritize your vehicle's needs. Some repairs are for the safety and future health of your vehicle. Others can wait. Your Tuffy Tire & Auto Service Westerville service advisor can help you set up a plan to get all the work done as you can afford it.

It may be tempting for Westerville drivers to save money with budget parts. Your service advisor can help you to sort through the options to work within your budget. High-quality parts are always preferable for any auto repair. Your service advisor will make sure the parts used won't compromise the safety of your vehicle.

Don't leave your Westerville service center without your paperwork, either. Ask about warranties for parts and labor. You may need these for claims or if there is a problem in the future. Get detailed explanations of the work done on your vehicle. These records will help you keep track of repairs, service and warranties.

Those records may also help close a deal when it comes time to sell your vehicle. After all, the biggest concern most people in Westerville have when buying a used vehicle is that they are inheriting someone else's problems.

Records of repairs and service are a good picture of your vehicle's condition and performance and what problems a new owner can expect. People are always happier to purchase a vehicle they know has been well-maintained. Whenever we climb into a vehicle, we are entrusting our health and safety to it. Perhaps it's time to take our vehicles' health a little more seriously. Open up; ask and learn.

Tuffy Tire & Auto Service Westerville
7128 State Route 3
Westerville, Ohio 43082
614-818-9036
http://www.tuffywesterville.com

 

More articles from Tuffy Westerville

Weather Station on Wheels (Vehicle Sensor Maintenance)

November 17, 2024

You probably never thought about it, but your vehicle is like a rolling weather station. It can check the outside temperature, let you know when the roads are slippery and help you deal with rain. And how it does all those things is pretty cool. First, just like any weather station, a vehicle ha... More

Rubber Match (Tire Replacement)

November 10, 2024

A set of new tires isn't probably high on anyone's list of exciting purchases. But since your life is literally riding on them, it's probably a good idea to know when it's time for you to buy new ones. If you've been feeling your vehicle slipping more in wet weather or it takes a longer distance... More

What is a TSB? (Technical Service Bulletins)

November 3, 2024

If your vehicle had something in its design or production that the manufacturer had figured out had an unanticipated problem, you'd want to know about it. And you'd want it fixed. There is something that can help drivers with just such a scenario. It's called a Technical Service Bulletin, or TSB.... More